Shipping policy

Below are the domestic shipping offers available on Carl-Winston.com.
FREE Standard Shipping on all U.S. merchandise orders $150 and over (excluding taxes).

ORDER TURNAROUND — Please use the following time-table to compute the average length of time from order placement and receipt:

Processing: Please allow 3 business days for all orders.

Shipping: We ship via USPS and FEDEX services (custom orders ONLY). Expedited shipping is available for an additional fee, calculated at time of checkout.

Please ensure your shipping address is correct at checkout. If items are returned to us, you will be charged a $15 restocking fee and refunded the remainder of your purchase. You would need to make  another purchase to receive your product at your correct address. New products will NOT be shipped until we receive the package that could not be delivered. Once an item is shipped the shipping address cannot be changed. There is a $20 restocking fee for wrong addresses.

If an item is lost in the mail and cannot be or has not been delivered, a new order must be made. Carl Winston Clothing is not responsible for any items after they leave our facility. If an item is lost in transit or cannot be delivered, the buyer must contact the shipping company to resolve any shipping issues and/or file any claims with that shipping company so the item can arrive safely to them. Once it leaves our facility we cannot be responsible for any item that is not delivered because once we hand it to the carrier, it is out of our hands and shipped to the address that was provided at checkout.

BUSINESS DAYS + HOLIDAYS
All orders ship Monday through Friday, excluding federal holidays within the United States:

• New Year's Day

• Martin Luther King Jr. Day

• Memorial Day

• Juneteenth

• 4th of July

• Labor Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

  For more information or questions about domestic orders, please email info@carl-winston.com.

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  This Privacy Policy describes how carl-winston.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.